SAN MATEO, CA–(Marketwire - March 30, 2009) - Satmetrix, the Net Promoter company and leader in customer experience programs, today released its 2009 Net Promoter Score (NPS ) rankings in financial services, telecommunications, technology and

Alcatel-Lucent brings mobile features to landlines - ZDNet UK
Alcatel-Lucent has introduced Rich Communications Manager, an interface designed to bring a wider range of features to landline, mobile and IP-based phones. The interface, unveiled on Monday, promises to let people use landline phones with features

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